HUBUNGAN WAKTU TANGGAP PELAYANAN KEGAWAT DARURATAN DENGAN TINGKAT KEPUASAN KELUARGA PASIEN DI UNIT GAWAT DARURAT (UGD) PUSKESMAS BINANGUN TAHUN 2018

RISWANTO, NIM. A21601470 (2018) HUBUNGAN WAKTU TANGGAP PELAYANAN KEGAWAT DARURATAN DENGAN TINGKAT KEPUASAN KELUARGA PASIEN DI UNIT GAWAT DARURAT (UGD) PUSKESMAS BINANGUN TAHUN 2018. Skripsi thesis, STIKES MUHAMMADIYAH GOMBONG.

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Abstract

Background, Emergency patient services are services that require immediate help that is fast, precise and careful to prevent death and disability. The background of this study is the emergency services that are less rapid or responsive time which according to the patient is felt long can cause patient dissatisfaction with the emergency services Research purposes, the purpose of this research is to know the relation of time response time of emergency service with patient's family satisfaction level at Emergency Room (UGD) of Binangun Puskesmas. The research method, the method of this research is quantitative with explanatory design with cross sectional design. The sample technique used purposive sampling of PI patients, the analysis technique using chi-square. The results of the research, the emergency response time of emergency services in emergency unit (UPD) of Binangun Puskesmas in 2018 is mostly slow (65,2%), most of patient's family is satisfied with Emergency Room service at Binangun Puskesmas Unit as many as 52 people (56.5%) In conclusion, the conclusion of this research is the relation of response time of emergency service with the level of family satisfaction of patient in Emergency Room (UGD) Binangun Puskesmas. Recommendations, Puskesmas can increase the number of nurses in the emergency room so that it can accelerate the response time of emergency services.

Item Type: Thesis (Skripsi)
Additional Information: Isma Yuniar, M. Kep; Muhajirin M. Kes
Uncontrolled Keywords: Relation, response time, emergency care service, satisfaction level, family of ER patients; Hubungan, waktu tanggap, pelayanan kegawat daruratan, tingkat kepuasan, keluarga pasien UGD
Subjects: S1 Keperawatan
Divisions: Prodi Ilmu Keperawatan S1
Depositing User: Nasyiatun Niswah, SIP
Date Deposited: 04 Oct 2018 04:24
Last Modified: 04 Oct 2018 04:24
URI: http://elib.stikesmuhgombong.ac.id/id/eprint/906

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